At Micro Play World, we strive to provide our users with an enjoyable gaming experience. Please read our refund policy carefully before making any purchases.
1. General Refund Policy
Since our platform offers digital products and virtual goods, all sales are considered final. We do not provide refunds for any in-game purchases, including but not limited to:
- Virtual currency
- Game items
- Subscriptions or premium features
2. Exceptions for Refunds
Refunds may be issued under exceptional circumstances, such as:
- Unauthorized transactions or fraud (subject to verification)
- Technical issues preventing access to purchased items (must be reported within 48 hours)
3. How to Request a Refund
If you believe you qualify for a refund under our exceptions policy, please contact our support team at [your support email]. Your request should include:
- Proof of purchase
- Detailed description of the issue
- Any relevant screenshots
We will review your request and respond within 5-7 business days.
4. Chargebacks and Disputes
Filing a chargeback without first contacting our support team may result in account suspension. If you have any concerns, please reach out to us before initiating a dispute.
5. Changes to This Policy
Micro Play World reserves the right to modify this policy at any time. Any changes will be posted on our website.
MicroPlay World
Narayan Bhuvan, S V Rd, Nr Mangesh Medical, Kandivali (West),
Mumbai, Maharashtra 400067, India
Email: info@microplayworld.com
Phone: +91 00792374124